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Terms & Conditions

 

RETURNS & REFUNDS


Raised80s Inc will not provide refunds or accept returns on any purchase.  If you are unsatisfied with your purchase or your box arrives damaged, please contact us at boxshop@raised80s.com.  We are committed to your satisfaction and will work on a solution for your unique situation.


SUBSTITUTIONS


Due to the unique partnerships we have with our supply chain and maintaining our mission to support small, local, and diverse businesses in Canada, there are times when substitutions are unavoidable.  Contents of any box are subject substitutions and will be solely determined by Raised80s Inc.  All boxes are thoughtfully curated, you can trust that these substitutions while rare are treated with the same thoughtfulness and value.  If for any reason you are unsatisfied with a substitution contact us a boxshop@raised80s.com


SHIPPING


All Raised80s Inc Boxes Shop orders are shipped by Canada Post on a Regular Parcel service, and will be delivered on or before the day stated in the product description, or within the estimated transit time listed by Province and Territory below. 

COVID-19


Raised80s and our Industry Partners continue to have COVID-19 challenges that can result in unavoidable and unforeseen order delays, these include but are not limited to;


  • Supply chain interruptions, including backorders or products that are temporarily discontinued.

  • Service interruptions, including production, slow down, and in some cases, facility closures due to COVID-19 Outbreaks.

  • Shipping / Freight delays due to carrier, warehouse, and factory volumes, or a combination.

Our Management team and Assembly departments continue to work hard to communicate all order updates in a timely manner.  If you have any questions regarding an order, please contact us at boxshop@raised80s.com.  We apologize in advance for any gaps or delays.